Policies and Procedures

Activity Fee Policy

Vending Refund Policies

Following are the telephone numbers and procedures that should be used to contact AVI (snack vendor), Pepsi (soda vendor), and MacGray (laundry vendor) for refund purposes.

  • AVI
    Students should contact the residence hall office to sign up for a refund. AVI will make refunds directly to residence hall offices. Refund locations are posted on each individual non-residence hall snack machine.
  • Pepsi
    Call 1-800-796-7470 x2142. You will be instructed to leave your refund details on a voice mail system. Pepsi will mail you a refund coupon that can be redeemed at the Co-op Store or Giant Eagle.
  • Continental
    Students should contact the residence hall office to sign up for a refund. Continental Laundry will make refunds directly to the residence hall offices.
  • Cash to Card Machines
    Call the Vending Office at (724) 357-3028.  Summer office hours are 8:00am- 4:00pm, Monday through Friday. Semester hours are 8:00am 4:30pm, Monday through Friday.  Please leave a detailed voicemail message, including your name, phone number, and the location the incident occurred.

The Vending Office is always interested in comments/suggestions that will help us improve campus services. Please send us your feedback via e-mail to Dave North (DMNORTH), or call the Vending Office at (724) 357-3028.


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